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How To Reset Your Browser Cache & Cookies

AMZ Tracker and our related suite of tools run on web browsers in your computer. Sometimes you will need to clear browser cache and cookies, and then reload the page because it interferes with the function of our tools. Often times, clearing your browser's cache and cookies can solve most problems. Cookies are files created by websites you've visited and cache data helps webpages load faster. Here is a quick guide on how to clear cache and cookies in most popular browsers:

  • Google Chrome
  • Safari
  • Mozilla Firefox

Time Required: Under 3 minutes

Google Chrome:

  1. Open Chrome.
  2. On your browser toolbar, tap More.
  3. Point to More Tools, and then click Clear Browsing Data.
  4. In the Clear Browsing Data box, click the checkboxes for Cookies and other site and plug-in data and Cached images and files.
  5. Use the menu at the top to select Beginning of Time to delete everything.
  6. Click Clear Browsing Data.
  7. Reload the page in your browser.

Safari:

  1. Open Safari.
  2. On your main system tool bar, click History.
  3. In History, scroll down to the last option and click Clear History.
  4. In the drop-down menu for duration, select All History and press Clear.
  5. Reload the page in your browser.

Firefox:

  1. Click the Menu button and select Advanced panel.
  2. Click on the Network tab.
  3. In Cached Web Content section, click Clear Now.
  4. Close the about:preferences page. Any changes you made will automatically be saved.
  5. Reload the page in your browser.

 Note: If your errors still persist after resetting them, please kindly take a  screenshot and send it over to our support team for us to take a deeper look.

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